Privacy Policy

Who we are

Our website address is: https://www.thecuetube.com.

What personal data we collect, how and why we collect it

Contact form

When you contact us through our online form, we retain your contact details and message as provided by you, including the date and time of the message transmission.

Subscription form

When you subscribe to our news, we retain any information that you provide at the time of subscription, in our mailing tool database.  We also receive an email confirmation of your subscription and retain that in our email records – your email address.  We also retain a record of further actions such as unsubscribing from the mailing list.

Registration form

When you register to use our site, we retain any information that you provide at the time of registration, in our user database and subscription database as detailed above.  We also receive an email confirmation of your registration, and retain that notification in our email system, consisting of your username and email address.  We also retain a record of further actions such as unsubscribing from the mailing list.  We also receive a simple notification when a user changes their password but we do not have access to your password at any time.

Comments and forum

When you make a comment on a video, or within the user forum, this comment and your identity is retained in our database, for the proper function of the website.  We do not receive notifications of these actions but we have access to them in the backend and front end of the website, as well as the ability to search for comments and posts by users.  We do not receive notifications when comments or posts are deleted.

Ratings

When you provide a rating of a video, this is stored in the database for proper function of the website.  We have access to all ratings through the backend, by post or by user, including the name of the user, the rating they gave, the post that they rated, the date/time of the rating and the hashed host/IP that was used to make the rating.  These details are not publicly accessible.

Video submissions

When you upload/post a video on the site, the details of the post are stored in the database for proper function of your channel and of the site gallery etc.  We do not receive notification of any interaction or creation of such posts, including deletion.

Video downloads

When you download a video from the site, we are not notified.  However a record of each download, for count purposes, is kept and a detailed log is automatically generated and kept on the database, consisting of who made the download (if known), from which IP, the date, the country, the useragent (browser, for spam control purposes) and ‘referral URL’ (which web page was used to access the download).

Direct messaging members

When you use our direct messaging system to contact other members, the message is directed to their personal email address as identified in their registration details.  We are not notified and data about such transmissions, which is temporarily auto-stored on our web server, is automatically deleted on a daily basis.  We do not inspect these records.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your date with third parties.  Certain information relating to your profile and activities will be available to other registered users through the front-end of the web site, such as identifying you as the creator of a post, a comment, a forum message and so on.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You are able to unsubscribe from news, delete your registration, delete posts and forum messages, remove videos and modify your registration details at any time through the front end of the web site.  You can also request us to do this and request us to delete all other information detailed above.  However this will of course affect your ability to use the site in future.

Where we send your data

At present we do not send your data to any third party agents and our policy is not to do this without our prior written consent.  We have no plans to do so at the present time and in the foreseeable future.

Additional information

What data breach procedures we have in place

In the event of a data breach, we will lock the site down and notify all users of the breach within 72 hours and take strenuous steps to recover the breach and put systems in place to identify and remove any vulnerabilities.  User will be advised details of the measures taken when complete.

What third parties we receive data from

None

 
Sign up for news



GET IN TOUCH

We'd love to hear from you.  Tell us a little about yourself!  Sign up for news if you'd like to keep posted.  We won't be bombarding you with newsletters!


QUICK LINKS
SUPPORT THE CUE TUBE
If you like what we're doing and you'd like to support us and enable us to do more, we'd be VERY grateful for any support you can provide via Patreon.


Follow us 
© 2020 The Cue Tube Ltd and all respective content owners. No content to be re-used, distributed or copied without the express permission of the owner.
The Cue Tube Ltd registered in England and Wales. Registration no. 13025357